Predictive Dialer
Predictive Dialer
Cloud-hosted predictive dialling that connects agents only to live, answered calls — with STD/IDD trunking, real-time dashboards and CRM integration.
85%Productivity
80–90%Contact rate
99.9%Uptime
MALAYA DIGITAL
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Malaysian-built business products
Products your business can trust.
From AI-powered call centres to WhatsApp automation, Malaya Digital builds strong business platforms and partners with focused technology teams — all backed by local support.
Our Products
Four focused products. One accountable Malaysian team.
Platforms we build and technology we proudly partner with — selected to help Malaysian teams communicate, sell and serve better.
WhatsApp Broadcast
WADigital Plus
Send bulk WhatsApp campaigns in one click — CSV upload, number verification, approved templates, scheduling, and a two-way inbox to reply to every recipient.
10K+Messages
99%Delivered
98%Opened
Automated Calling
Voice Broadcast
Reach thousands with one campaign. Upload your own recording or create natural, human-like speech from text.
2Audio options
6 secBilling pulse
ClearTracking
Proud Gchat Partner
Gchat
WhatsApp AI that handles repetitive questions in your business voice, identifies valuable leads and gives your team more time to close.
~6 secFast replies
PrivateData redaction
1 tapHuman takeover
Predictive DialerWADigital PlusVoice BroadcastGchatSoftware DevelopmentAI AutomationsPredictive DialerWADigital PlusVoice BroadcastGchatSoftware DevelopmentAI Automations
About Us
One operating system for your website, workflow and team.
We connect the pieces that usually sit apart: the website, the form, the internal dashboard, the workflow automation and the follow-up process. That gives your team one clear operating system for growth.
Software & Business Growth85%
Creativity & Innovation90%
Business & Technical Management95%
100+Businesses Served
3Core Service Lines
350+Growth Assets Built
8+Years of Experience
Our Services
Software services that keep your operation moving.
Why Choose Us
Why Our Clients Believe We’re Different
01
Certified Experts
Senior builders across web, software, automation and integrations.
02
Proven Results
Growth work planned around leads, sales, time saved and real reporting.
03
Business-first Care
Hands-on delivery with practical attention and disciplined delivery systems.
04
Transparent Reporting
Dashboards and plain-language updates so you know what is working.
Our Work Process
Step-by-Step to Your Growth
Lean discovery, clear execution and optimization after launch. You see the plan, the progress and the numbers.
01
Discover & Strategize
Audit your workflows, website, systems, data flow and operational gaps.
STEP02
Execute & Optimize
Build the pages, software and automations that move the plan.
STEP03
Analyze & Grow
Track performance, remove bottlenecks and keep improving the system.
STEP
Testimonials
Trusted by Malaysian businesses
★★★★★ 5.0
Malaya Digital built a dashboard and automation flow that made our enquiries, follow-ups and project status visible to the whole team. It feels practical, not overbuilt.
Nur Aisyah Rahman
Operations Director, Selangor Services Group FAQs
Question? Look here.
We build custom web apps, business portals, websites, dashboards and AI automation workflows.
We work with Malaysian SMEs across services, clinics, property, retail, education, professional services and local commerce.
Pricing depends on scope. Tell us your workflow and we will quote the right build.
Yes. We build approval checkpoints into the workflow so your team stays in control.
Build projects are scoped by milestone. Growth retainers are recommended long enough to collect useful data.