Predictive Dialer
VICIdial Predictive Dialer
Cloud-hosted predictive dialling that connects agents only to live, answered calls — with STD/IDD trunking, real-time dashboards and CRM integration.
85%Agent productivity
80–90%Contact rate
99.9%Uptime
MALAYA DIGITAL
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011-2626 2652sales@malayadigital.com.myMalaysia-first software company
Malaysian-built business products
Products your business can trust.
From AI-powered predictive call centres to one-click WhatsApp broadcasts, Malaya Digital builds, hosts and supports the platforms that drive real Malaysian businesses — backed by our in-house software team.
Our Products
Two flagship products. One accountable Malaysian team.
Software we build, host and support ourselves — enterprise-grade platforms with a local team behind every line.
Explore VICIdial →
WhatsApp Broadcast
WADigital Plus
Send bulk WhatsApp campaigns in one click — CSV upload, number verification, approved templates, scheduling, and a two-way inbox to reply to every recipient.
10K+Messages sent
99%Delivery rate
98%Open rate
VICIdial Predictive DialerWADigital PlusWhatsApp BroadcastSoftware DevelopmentAI AutomationsVICIdial Predictive DialerWADigital PlusWhatsApp BroadcastSoftware DevelopmentAI Automations
About Us
One operating system for your website, workflow and team.
We connect the pieces that usually sit apart: the website, the form, the internal dashboard, the workflow automation and the follow-up process. That gives your team one clear operating system for growth.
Software & Business Growth85%
Creativity & Innovation90%
Business & Technical Management95%
100+Businesses Served
3Core Service Lines
350+Growth Assets Built
8+Years of Experience
Our Services
Software services that keep your operation moving.
Why Choose Us
Why Our Clients Believe We’re Different
01
Certified Experts
Senior builders across web, software, automation and integrations.
02
Proven Results
Growth work planned around leads, sales, time saved and real reporting.
03
Business-first Care
Hands-on delivery with practical attention and disciplined delivery systems.
04
Transparent Reporting
Dashboards and plain-language updates so you know what is working.
Our Work Process
Step-by-Step to Your Growth
Lean discovery, clear execution and optimization after launch. You see the plan, the progress and the numbers.
01
Discover & Strategize
Audit your workflows, website, systems, data flow and operational gaps.
STEP02
Execute & Optimize
Build the pages, software and automations that move the plan.
STEP03
Analyze & Grow
Track performance, remove bottlenecks and keep improving the system.
STEP
Testimonials
Trusted by Malaysian businesses
★★★★★ 5.0
Malaya Digital built a dashboard and automation flow that made our enquiries, follow-ups and project status visible to the whole team. It feels practical, not overbuilt.
Nur Aisyah Rahman
Operations Director, Selangor Services Group FAQs
Question? Look here.
We build custom web apps, business portals, websites, dashboards and AI automation workflows.
We work with Malaysian SMEs across services, clinics, property, retail, education, professional services and local commerce.
Pricing depends on scope. Tell us your workflow and we will quote the right build.
Yes. We build approval checkpoints into the workflow so your team stays in control.
Build projects are scoped by milestone. Growth retainers are recommended long enough to collect useful data.